At Sound Options Group, we value and model continuous learning as individuals and organizations. That's why we remain active consultants and mediators as we develop innovative training programs that help others gain confidence, self-awareness and the ability to work together more effectively.

Our action-based learning approach with clients informs and adds to what we learn from other learning resources. Below, you'll find some of the resources from various fields that we draw on for inspiration, best-practices, theories and knowledge. Check back often to see new resources we find useful. If you have resources to share with us, please let us know.

Arrow, Kenneth. Barriers to Conflict Resolution. New York: W.W. Norton, 1995.

Blake, Robert R. and Jane Mouton. Solving Costly Organizational Conflicts. San Francisco: Jossey-Bass, 1984.

Bohm, David. On Dialogue. London: Routledge, 1996

Bush, Robert A. B. and Joseph P. Folger. The Promise of Mediation: The Transfomative Approach to Conflict Resolution. San Francisco: Jossey-Bass, 1994.

Carter, Jimmy. Talking Peace: A Vision for the Next Generation. New York: Dutton Children's Books, 1993.

Cialdini, Robert B. Influence: The Psychology of Persuasion. New York: Quill, 1993.

Cormick, Gerald et al. Building Consensus for a Sustainable Future. Ottawa: National Round Table on the Environment and the Economy, 1996.

Covey, Stephen R. Seven Habits of Highly Effective People. New York: Simon & Schuster, 1989.

Crum, Thomas F. The Magic of Conflict. New York: Simon & Schuster, 1987.

Etzioni, Amitai. The Spirit of Community. New York: Crown, 1993.

Fisher, Roger and William Ury. Getting to Yes. Boston: Houghton Mifflin & Co., 1991.

Fisher, Roger and Scott Brown. Getting Together: Building Relationships as We Negotiate. Boston: Houghton Mifflin & Co., 1988.

Folberg, Jay and Allison Taylor. Mediation: A Comprehensive Guide to Resolving Conflicts without Litigation. San Francisco: Jossey-Bass, 1984.

Hocker, Joyce and William Wilmot. Interpersonal Conflict. Dubuque: William C. Brown, 1985.

Johnson & Johnson. Teaching Students to be Peacemakers. Edina, MN: Interaction Book Co., 1991.

Lovenheim, Peter. Mediate, Don't Litigate. New York: McGraw Hill, Inc., 1989.

Moore, Christopher. The Mediation Process. San Francisco: Jossey-Bass, 1986.

Schwarz, Roger M. The Skilled Facilitator. San Francisco: Jossey-Bass, 1984.

Susskind, Lasrence and Jeffrey Cruikshank. Breaking the Impasse. Basic Books, 1987.

Ury, William. Getting Past No. New York: Bantam Books, 1991.

Ury, William The Third Side. Penguin Books, 1999.

Ury, William, Jeannie Brett and Stephen Goldberg. Getting Disputes Resolved. San Francisco: Jossey-Bass, 1988.

Wheatley, Margaret. Leadership and the New Science. San Francisco: Berrett-Koehler, 1992.

Winslade, John and Gerald Monk Narrative Mediation. Jossey Bass Publishers.